It's been a while since I stayed in the Shangri-La, in fact i can't remember if i ever did (in this one anyway), i am suprised that they have all my particulars and even asked me if the address is correct. The room is fabulous, first thing to do is I did is to step up on the weighing scale...hmmm...and wonders if it is correctly calibrated ..:))...nope its not going up, its going down. Then, there was a questionaire card that asks to choose among these pillows...bolster, buckwheat pillow, contour pillow, firm feather pillow, soft feather pillow, foam pillow, hebree pillow or polyster pillow. To be absolutely honest, i have no idea what half of them are..and hei wait, there are some description...neat..what a difficult choice...so I decided to pursue this pillow business and called the reception and ask the kind lady for more info, and 10 minutes later they send in 2 hebrees (the ones with aromatic herbs and essential oils). Its a very small one flat one but does its function.
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Above all, i think the best gesture is still the welcoming pot of warm Jasmine tea, served in extremely traditional red coloured porcelain tea pot and a card comes with it. The card with the word "Tea" explains the tea serving custom, the art of drinking tea, and the right way to hold a teacup. That's cultural education and experience and the tea tastes good too...ok ok, this is the normal room not the Suite.
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Ring ring, the kind lady of reception called and ask how was the pillow that was sent...OH WOW...great customer service touch.
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Now...i am off to play with the Ipod, oh well no XP points tonight, but then, one can't have everything :)
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